Update: 18.10.2020

As of yesterday, Essex along with various other areas of the country has gone to tier two regulations.

It is our intention to continue to operate normally until we are forced to stop either by the law or by one of us showing symptoms.

It should be noted that the dispatch restrictions below are even more relevant as time goes on and the amount of items going 'out of stock' on a daily basis increase.

We are also, like a lot of retailers and manufacturers, experiencing delays from ALL suppliers but particularly those overseas.

We do not expect to see any form of physical shows or exhibitions until at least December 2021 and based on our current stock levels we would only be able to take about 10% of the stock we usually take to a show.

Whilst we are continuing to produce stock on a regular basis, the stock level will continue to decline and it WILL take longer to get orders out of the door.

Please bear with us, we are working as hard as we can to ensure that we dispatch orders as fast as possible, however, the current lead time on orders is between 2 and 5 days, if everything is in stock.

Stay Safe and Keep Modelling

Phoenix Precision Paints Ltd.  18.10.2020

 

 

As of 20.00 hours on Friday 20th March 2020 no one at PPP has shown any signes of contracting coronavirus, HOWEVER, we are well aware that it could strike anyone of us without warning.

It is our intention to continue working and sending out orders either until this epidemic is over or the government forces us to stop working.

With more people staying at home and all shows cancelled until at least August, it has become clear over the last week that demand has risen at an unprecededed rate.
As such we are likely to have more and more 'stock issues' as items go out of stock before we have the chance to restock as part of normal production.

We have therefore taken the decision not to prioritise any orders and to Pick, Pack and Dispatch in the order that they placed - ie. a first come first served basis.

It should also be noted that during these difficult time the delivery services and couriers are under increased pressure and ALL deliveries may take longer from dispatch to delivery.
We are also recommending that, wherever possible you use one of the signed for services to ensure that they have to hand the package to you.

We will update this page as we have more information or if we have to stop working for any reason, we will also attempt to update the office answerphone, however, if we have to isolate or quarantine ourselves it is likely that we will not be able to change the message.

We would like to pass our best wishes to all our customers and hope to see as many as possible after this crisis is over.

 

Phoenix Precision Paints Ltd.  20.03.2020

 

About Phoenix Paints

Manufacturers and Suppliers of paint, Solder, Flux as well as associated Kits and bits and pieces for Railway, Military and Road Transport Models. The majority of our paint, whilst manufactured using the latest technology, is Traditional High Quality oil based paint formulated to original specifications to ensure your models always look their best. If you require sizes not listed on this website please contact us for pricing and availability. Please read our Disclaimer on colour accuracy and quantities/sizes.

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